Reservation policy

Reservation policy

CREDIT / DEBIT CARD POLICY

By checking the "Accept terms and conditions" box, you authorize the Costa Azul Hotel to charge your card with the amount established in the Payment of total costs box. The card will be charged on the day of registration .

HOTEL POLICIES AND FEES

The following charges and deposits are charged by the establishment upon check-in or check-out.

POLICIES:

  • Arrival time: 2:00 pm
  • Departure time: 1:00 pm
  • Additional charges may apply per person, according to the hotel policy and the capacity of the room.
  • Cancellations must be made at least 24 hours BEFORE the arrival date. Otherwise, you will be charged for your first night of room + taxes.
  • Guest You must show proof of current identity at check-in.
  • A photo ID and a credit card are required when registering.
  • Special requests are subject to availability at the time of check-in and may incur additional charges.
  • Pets are not allowed in the hotel
  • ALL ROOMS ARE FOR NO SMOKING. Charges may apply for guests who smoke inside the room.
  • Parking is complementary, the hotel is not responsible for damages or other problems with the car.